Today's No Fail Trust word of the day is confidence. In your organization and on your teams, what are you doing to encourage, to inspire an environment where folks are confident... where folks exercise confidence and they exude confidence. Your job as a leader is to inspire, motivate, and encourage those to exercise that confidence. Sometimes that confidence is just in how they feel, sometimes that confidence comes from what you say to them, and sometimes that confidence is in how they do their job. In No Fail Trust, you have to trust the training, trust the process, trust the people, and know what your role is in inspiring and motiving confidence in your people, your team, and your organization.